Choose the package that fits your project—from install-only, to pickup+install, to a turnkey new KOHLER® Highline® toilet with haul-away and a 12‑month warranty.
- Up-front pricing. No surprises.
- Respect for your home—shoe covers, drop cloths, tidy cleanup.
- Licensed & insured. Friendly techs.
12‑Month Parts & Labor Warranty*
*Warranty applies to Turnkey package. See details below.
- Flexible scheduling—most installs under 90 minutes.
- We work with all major brands & models.
- Digital invoice & photos upon request.
Choose Your Package
Basic Installation
You supply the toilet. We remove the old one and install the new one.
*Plus applicable sales tax
- Removal of existing toilet and installation of customer‑supplied toilet
- Includes standard wax ring & basic hookup when provided with toilet
- No repairs included (e.g., flange, shutoff valve, flooring)
- Haul‑away of old toilet available as an add‑on
Pickup + Delivery + Installation
We pick up your pre‑purchased toilet and accessories from Home Depot or Lowe’s (within 5 miles), deliver, and install.
*Plus applicable sales tax
- Customer purchases toilet & lists ‘The Potty Patrol’ as pickup party
- Customer provides order number & notifies us when ready for pickup
- Pickup within 5 miles of installation address
- No repairs included; haul‑away available as an add‑on
Turnkey: KOHLER® Highline®
We supply and install a new KOHLER Highline toilet, new supply line, wax ring, and seat. Includes haul‑away.
*Plus applicable sales tax
- Brand‑new KOHLER Highline White Elongated Chair height 12-in Rough-In WaterSense 1.28 GPF Soft Close 2-piece
- New supply line, wax ring, and seat included
- Delivery, professional installation, and old‑toilet haul‑away
- 12‑month parts & labor warranty
Add‑Ons
- Old toilet haul‑away (add to Basic or Pickup packages)
- Wax ring upgrade / reinforced hardware (as needed)
- New shutoff valve / supply line (quoted if needed)
Important Notes
- Prices shown are starting prices and do not include sales tax.
- All packages exclude any repairs (flange, shut-off valves, flooring, etc.).
- All packages include standard 12 month labor warranty
- Turnkey package includes haul‑away and 12‑month parts & labor warranty in addition to any manufacturer provided warranty.
Scheduling
- Most installs take ~60–90 minutes per toilet.
- Multi‑toilet discounts available—ask when booking.
- Evening/weekend slots available by request for a small fee.
- A stair fee may apply where applicable
How It Works
Choose Your Package
Pick Basic, Pickup+Delivery, or Turnkey. We’ll confirm details and time.
Day‑of Installation
We protect floors, remove the old toilet, set the new one, test for leaks, and tidy up. We'll pack your old toilet nicely in the box that came with the new toilet. We will haul-away and dispose off the old toilet for an additional fee if requested.
Enjoy the Upgrade
For Turnkey, your install is covered for 12 months labor. Questions? We’re a call away.
Frequently Asked Questions
Additional services such as flange repair, subfloor remediation, shut-off valve replacement, or caulking beyond a standard installation. Haul-away service unless otherwise specified.
Purchase your toilet and accessories from Home Depot or Lowe’s, list “The Potty Patrol” as the pickup party, and send us the order number. Let us know when the store confirms it’s ready for pickup. We’ll collect it (within 5 miles), deliver, and install.
The Turnkey package includes a new KOHLER® Highline® White Elongated Chair height 12-in Rough-In WaterSense 1.28 GPF Soft Close 2-piece toilet, new supply line, wax ring, and seat. We deliver, install, and haul away your old toilet, and back the work with a 12‑month parts & labor warranty.
This offering is designed for residential customers. For commercial service, please contact us for a tailored quote.
The 12-month warranty is included only with our Turnkey package, which includes the KOHLER® Highline® toilet, professional installation, and haul-away service. The Basic and Pickup+Delivery packages include professional installation and labor warranty only.
Flawless Toilet Installs for Modern Homes
Book Your Installation Package
Service Area
Charlotte metro and surrounding neighborhoods. If you’re nearby, we can likely help—ask us!
Disclosures
- Prices are starting rates; tax not included
- Basic & Pickup packages exclude repairs of any kind
- Pickup radius limited to 5 miles from install address.
- Customer is responsible for notifying us when retail orders are ready for pickup.
- Turnkey warranty: 12 months parts & labor on supplied items and workmanship. Misuse, clogs, or pre‑existing issues excluded.